AI and automation for online stores
Where's-my-order and return questions answered with live details, abandoned carts followed up, and product emails drafted from your catalog.
Where time gets lost.
- Half our inbox is 'where's my order'.
- Returns and exchanges take a person every time.
- We never follow up on abandoned carts.
- Support slows down every time we run a sale.
What we'd automate.
- It looks up the order and replies with tracking and delivery status, by email or chat.AI customer support
- It starts returns and exchanges that fit your rules, and passes anything outside them to your team.AI customer support
- Sizing, ingredients, shipping and what's in stock, answered from your catalog and policies.Website and text chat
- A reminder to shoppers who agreed to hear from you, written in your voice.Workflow automation
- Emails and posts drafted from your catalog. Nothing goes out without your approval.Custom AI agents for your team
Tools common in this industry.
- Shopify
- WooCommerce
- Gorgias
- Zendesk
- Klaviyo
- Gmail
We confirm each connection on the plan review call. Some of these tools only allow approved partners to connect.
Marketing texts go only to shoppers who agreed to receive them, and every text includes a way to opt out.