Questions owners ask us.
If yours isn't here, ask the assistant or send us a message.
Will my customers know it's AI?
Yes. It says so up front, in a friendly line you approve. People mostly care that they got an answer fast, and that they can reach a person if they want one.
What if it gets something wrong?
It only answers from what you've approved, and when it isn't sure it hands over to your team. We review the conversations every month and fix anything it got wrong.
Can it run without our data leaving the office?
Yes. For firms with strict privacy rules we install a private AI server on your own hardware, so documents are processed in your office and never sent to an outside AI company.
What does it cost?
It depends on what we automate and how much it's used. You get a fixed quote after the free 30-minute plan review, before anything is built.
Will it replace my staff?
No. It takes the repetitive work, like answering the same questions, chasing follow-ups and copying details between tools, so your team spends its time on the work that needs a person.
Do I need new software?
Usually not. We connect to the phone number, calendar and tools you already use. If one of your tools doesn't allow connections, we tell you on the plan review call.
Which tools can it connect to?
Calendars like Google and Outlook, CRMs, field-service tools like ServiceTitan and Jobber, Shopify, QuickBooks and Xero, Gmail and Outlook, help desks, and document storage like Google Drive. Some tools only allow approved partners; we check those for you.
Is our data used to train AI?
No. The systems we build run on the business APIs of Anthropic (Claude), OpenAI or xAI (Grok), and under their commercial terms that data isn't used to train their models by default. The chat on this site runs on Claude. For files that can't leave your office, we use a private AI server instead.
What happens after it goes live?
We watch it closely in the first weeks, then review the conversations every month, fix what it got wrong, and send you a short report of what it handled.
Can it call or text my customers?
Only people who agreed to hear from you. Outbound calls and texts follow federal and Texas rules on consent, and every text includes a way to opt out.
We're in healthcare. Can we use it?
Yes. We sign a business associate agreement and only use tools that sign one too, or we run it on a private server in your practice.
Does it speak Spanish?
Spanish is on the way. Tell us in the chat or on the call if you need it and we'll include it in your plan.
Where do you work?
We're based in Allen, Texas, and work with businesses across the US. Everything is set up remotely, and we visit for private AI installs.