AI for marketing and reviews
Posts drafted, reviews asked for and answered, and past customers brought back, all in your voice.
What it does
- Drafts social posts and emails in your brand voice for you to approve
- Asks every customer for a review and drafts replies to every review
- Brings back past customers with timely, personal follow-ups
How it works
Connects to your CRM, email tool, Google Business Profile and social accounts. Nothing is posted without your approval.
When it makes sense
Marketing happens only when someone has a spare hour, and reviews go unanswered.
A job, start to finish.
- WhenA customer's job is marked complete.
- Step 1The next day, the AI sends a short note asking for a review.
- Step 2When the review comes in, it drafts a reply in your voice.
- Step 3You approve or edit the reply, and it's posted.
- Step 4If the review is unhappy, it alerts you right away.
- ResultEvery customer who agreed to hear from you is asked for a review, and every review gets a reply you approved.
What it looks like in different businesses.
- Salons and spasTexts clients a rebooking reminder six weeks after their visit
- Home servicesAsks for a review the day after a job and drafts the reply
- Online storesWrites product emails from your catalog for you to approve
- Real estateDrafts market update emails for past clients
- Dental practicesDrafts monthly posts from your office news for you to approve
- Law firmsTurns an attorney's notes into a first draft of a blog post
What we set up for it.
- The follow-ups, reminders and copy-paste work that falls through the cracks.The tools you already pay for: CRM, calendar, email, accounting, forms.
- Asks every customer for a review after a job and drafts a reply to every review, for you to approve.Google Business Profile, Facebook, Yelp, your CRM and booking tool.
- Blog posts, social posts, emails and product copy in your brand voice, reviewed before anything goes out.Your website or blog, social accounts, email tool and online store.
- Long videos cut into short clips, captioned, resized for every platform, and ready to post.Google Drive or Dropbox for your footage, and your social accounts for posting.
- Original background music, voiceovers and audio clean-up for your videos, ads and phone lines.Your video projects, phone system and podcast or social platforms.
What we report each month.
- Review requests sent and reviews received
- Drafts written, approved and published
- Past customers contacted and how many replied
- Unhappy replies flagged to your team
Questions teams ask us.
Will it post without asking us?
No. Nothing is posted or sent until you approve it.
Will it sound like us?
We set it up with examples of your own writing and adjust it with you until the drafts sound right.
Can it text our whole customer list?
Only people who agreed to hear from you. Every text includes a way to opt out, and when someone opts out, messages stop on every channel.