AI and automation for home care agencies
Caregiver questions about shifts and pay answered from your handbook, families answered day and night, and onboarding paperwork chased without the office doing it by hand.
Where time gets lost.
- The office answers the same shift and pay questions all day.
- Onboarding a new caregiver takes forever because of the paperwork.
- Families call after hours and get voicemail.
- Inquiries from new families wait until someone is free to call back.
What we'd automate.
- Pay dates, shift rules, time-off and policies, answered from your handbook. Anything about a client's care goes to your coordinator.Answers from your documents
- New caregivers get reminders for each missing form and certificate, and your office sees who is ready to start.Workflow automation
- It takes messages, answers questions about services, and passes anything urgent to your on-call coordinator.AI receptionist
- It answers questions about services and areas you cover, and books a call with your intake coordinator.Website and text chat
Tools common in this industry.
- WellSky
- AxisCare
- AlayaCare
- Google Workspace
- Microsoft 365
We confirm each connection on the plan review call. Some of these tools only allow approved partners to connect.
We sign a business associate agreement and use only services that sign one too. Calls and texts we start go only to people who agreed to hear from you.